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Why brands are selling out on experiences?

What do you think of more often? Your summer holiday or something nice you bought for yourself? A study found that 83% of respondents mentally revisited their experiential purchases more frequently than their material purchases. When doing so, individuals experienced elevated mood (relative to those contemplating a past material purchase). Buying an experience was able to produce more lasting hedonic benefits.

Why? Much of the research on this topic points to the fact that we adapt quicker to things than to experiences. Things don’t change over time (in most cases), and therefore, you are likely not to see it anymore; it has become normal. Think about that new floor that you’ve bought. Although you might experience happiness in the beginning, quickly your floor becomes nothing more than the unnoticed ground beneath your feet. In contrast, each session of a year-long cooking class is different from the one before. Therefore, we don’t adapt to it so quickly and will be able to recognize and register it. In addition, experiences are often shared with others, and as people are our greatest source of happiness and meaning in life, they contribute big time to our happiness and experience of meaning.

Experiences have long been around in the world of marketing and for a good reason. By focusing on the experiences people can have with your products and services and also enabling people to experience those, brands can create lasting value for themselves and people.

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Kim Pillen

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Kim Pillen

Consultant

Before Kim Pillen started as a trend consultant at TrendsActive, she worked for four years as a creative strategist at Dept. For brands such as Philips, bol.com, Beiersdorf, JBL, and the Consumers’ Association, she built (online) campaign, brand, and social media strategies. After four years, she decided that she wanted to better understand people and society in order to advise brands more effectively. That’s how she ended up at TrendsActive. Here, she can do what she loves most: digging into people’s needs and then working with brands to see how and where they can be relevant and meaningful.

Douwe Knijff

Researcher

Douwe is fascinated by how people work. With a background in Interdisciplinary Social Sciences (Bachelor) and Psychology (Master) and an analytical mind he tries figure out how societal shifts manifest themselves through social culture and human behaviour.

Aljan De Boer

Keynote speaker

Aljan has been widely recognized as an inspiring professional speaker on the critical trends that will shape society in the decades to come. He works as the Head of Inspiration at TrendsActive, a trend consultancy from the Netherlands using social science to human-proof business decision for brands like

  • Disney
  • Vodafone
  • Hugo Boss
  • ASR
  • Rabobank

Next to his role at TrendsActive he is the Community Director at the Institute for Real Growth where he inspires and connects a global community of +400 CMOs.  

He has been on the board of the Dutch Platform of Innovative Marketing for almost a decade. Regular speaker and moderator for the Dutch Marketing Awards and 3 times winner of the best of MIE. 

Kees Elands

Founder & Strategist

Kees his purpose is to help ambitious leaders and brands to human-proof their business. In 2003 he founded TrendsActive, a trend consultancy enabling brands to become more human centric.

Kees consults global brands like

  • Disney
  • The Coca-Cola Company
  • Asics
  • Discovery Channel
  • Swiss Life
  • Vodafone

and many more.

Next to being the founder of TrendsActive, he is also initiator of the first academic trend master for executives at the University of Utrecht and is initiator of various trend studies and white papers on subjects like trust, meaning, visual culture & generations.

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Kees Elands

Founder & Strategist

Kees Elands

Founder & Strategist